Support Center

How can we assist you today? Search our knowledge base or contact a representative.

Account & Funding

Track live institutional deposits, adjust margin configurations, or submit account verification documents securely.

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Technical Assistance

Troubleshoot API authorization configurations, real-time market data streaming issues, or platform installations.

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Direct Inquiries

Connect immediately with our global routing desk or secure digital messaging center for dynamic trade escalations.

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Frequently Asked Questions

How fast are incoming account wire transfers processed?

Standard institutional wire configurations route immediately. Most accounts clear within 1–3 business operating hours following liquidity settlement verification.

Where do I find configurations for API connectivity?

API execution endpoints, developer keys, and terminal access configurations are located in the user dashboard settings under Integration & Terminal Access.

What are the absolute baseline account maintenance parameters?

We enforce zero hidden platform maintenance fees. Your overall minimum liquidity threshold depends strictly on the leverage parameters applied to active positions.